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Emotional Intelligence Masterclass

5. August 2019 - 6. August 2019

Emotional Intelligence Masterclass

This 2 day programme is designed to help individuals develop their Emotional Intelligence. Emotional Intelligence is largely accepted as the ability to understand and apply the knowledge created from our emotions to aid effective functioning, build trust, and enhance decision making.

• To introduce the key concepts of Emotional Intelligence and assess their implications to business
• To challenge delegates‘ thinking processes to consider their behavioural style.
• To demonstrate and practice some of the primary Emotional Intelligence techniques.
• To become more self-aware and understanding your own emotions
• To start regulating your own emotions
• To recognise other people’s emotions and dealing with them in an emotionally intelligent manner
• To motivate other people

Day One
• Define Emotional Intelligence
• The role of emotions
• The steps to personal competence

Examine the definitions, history and context of emotional intelligence and identifying the advantages of emotional intelligence in business.
Understanding the basis and power of emotions and how to distinguish between constructive and damaging emotions. How to build
greater self awareness and understand the role of values in Emotional Intelligence.

Day Two
• The steps to social competence
• Becoming response-able

• Review day one.
• Acknowledging the emotions of other people and identify what others‘ emotions are.
• Make more appropriate responses to events rather than allowing reactions to drive behaviour.
• Reflections and thoughts on implementation.

Target group: Students, employees, general public
Duration: 2 day event
Language: English or German

Trainer: Dirk Bansch


5. August 2019
6. August 2019


Arbeitskreis Wissenschaft und Wirtschaft e.V.
069 84 77 20 64


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